Tag: Customer experience

Brian Lillie Path From CIO To Chief Customer Officer At Equinix

Brian Lillie Path From CIO To Chief Customer Officer At Equinix

Brian Lillie Path From CIO To Chief Customer Officer At Equinix. Peter High: Brian, you are the Chief Customer Officer and Executive Vice President of ...

Closing The Marketing Performance Credibility Gap

Author: Stephen Diorio / Source: Forbes Don't Let Student Loans Derail Retirement The Growing Importance of Developing Financially Credibl ...
Jive Software Acquisition: Reasons for Concern and Optimism

Jive Software Acquisition: Reasons for Concern and Optimism

Author: David F. Carr / Source: Forbes Zenefits Reboots With App Store Approach To Human Resources That Jive Software is finally getting a ...
How to Use Marketing Surveys to Improve the Customer Experience

How to Use Marketing Surveys to Improve the Customer Experience

Companies operating in every customer-facing industry should be using marketing surveys to better understand target audience needs, improve service le ...
How to Get In-Tune for Customer Experience Success

How to Get In-Tune for Customer Experience Success

An out-of-tune piano or violin may be one of your most vibrant memories of a poor user experience. Every one of the strings and keys must be in-sync, ...
How to Drive Voice of Customer Insights Company-wide: 3 Steps

How to Drive Voice of Customer Insights Company-wide: 3 Steps

Who needs to hear customer feedback? And most of all, it’s rare because it’s not planned out from the get-go. It’s the fault of several departments be ...
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