Tag: Customer service

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38 Benefits of Social Media Marketing Every Business Needs to Know

38 Benefits of Social Media Marketing Every Business Needs to Know

Source: Sprout Social Despite social media’s proven track record, there are still some companies who aren’t quite sold. Maybe you have questions ab ...
What Is Social Media Engagement & Why Should I Care?

What Is Social Media Engagement & Why Should I Care?

Author: Alex York / Source: Sprout Social For numerous businesses, the world of social media is a noisy and jam-packed place to try and b ...
5 Key Ways Social Media Will Improve Your Workspace Marketing

5 Key Ways Social Media Will Improve Your Workspace Marketing

Source: allwork.space This article is part of our Digital Marketing for Workspace series Whether a customer service tool, a lead generator, part o ...
Social Customer Care Is The New Marketing

Social Customer Care Is The New Marketing

Author: Shep Hyken / Source: Forbes Dan Gingiss, Jay Baer and Shep Hyken at Social Media Marketing World in San Diego, CA, March 2017. J ...
Social Customer Care Is The New Marketing

Social Customer Care Is The New Marketing

Author: Shep Hyken / Source: Forbes Dan Gingiss, Jay Baer and Shep Hyken at Social Media Marketing World in San Diego, CA, March 2017. J ...
Gladly raises $36 million to simplify customer service across calls, social media, and emails

Gladly raises $36 million to simplify customer service across calls, social media, and emails

Author: Bérénice Magistretti / Source: VentureBeat Gladly, which provides software to help businesses deliver better customer service, an ...
Ways Social Media Marketing Could HURT Your Business

Ways Social Media Marketing Could HURT Your Business

Source: Memphis Web Design & Digital Marketing Agency | Unofficial You can drive the growth of your business by taking advantage of goodwill and br ...
5 Ways to Use Facebook Messenger Bots for Your Business

5 Ways to Use Facebook Messenger Bots for Your Business

In this article, you’ll discover five types of Facebook Messenger bots your business can integrate for better customer service. Why Use Chatbots? Incr ...
10 Ways to Use WhatsApp for Business

10 Ways to Use WhatsApp for Business

And with the addition of Snapchat-like functionalities with the new Status feature just last week, WhatsApp can now be used by businesses to interact ...
7 Ways Your POS Software can Improve Your Customer Service

7 Ways Your POS Software can Improve Your Customer Service

Do you remember when the only type of POS system a business had was a cash register? One thing that you need to keep in mind is that not only do you n ...
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