Tag: Facebook Messenger

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Facebook Messenger assistant M can now translate French

Facebook Messenger assistant M can now translate French

Facebook Messenger today announced that intelligent assistant M can now translate conversations from English, French, and Spanish in France, Mexico, a ...
Twitter testing Facebook-like reply threading and status indicators

Twitter testing Facebook-like reply threading and status indicators

Twitter CEO Jack Dorsey on Friday touted two new features the platform is "playing with" in an effort to make it more conversational. They're called r ...
Facebook Ad Sizes Cheat Sheet for 2018

Facebook Ad Sizes Cheat Sheet for 2018

For best results, stick to the following specs for image ads: Facebook timeline image ads Recommended: at least 1,200 by 628 pixels, 9:16 to 16:9 aspe ...
Facebook Asks Banks for Financial Data, But Small Business Experts Are Concerned

Facebook Asks Banks for Financial Data, But Small Business Experts Are Concerned

They’ve asked big banks to supply balances from checking accounts and credit card transaction details when they join Messenger. Concerns Over Facebook ...
David Marcus leaves Coinbase board to focus on Facebook’s blockchain project

David Marcus leaves Coinbase board to focus on Facebook’s blockchain project

Three months after Facebook announced that it was starting a blockchain initiative, the executive in charge of the project stepped down from his posit ...
MessageBird offers single API for customer comms across WhatsApp, WeChat, Messenger and more

MessageBird offers single API for customer comms across WhatsApp, WeChat, Messenger and more

Dubbed “Programmable Conversations” (yes, really! ), the product takes the form of a single API that unifies customer interactions across multiple cha ...
Facebook taps banks, but for chatbots not purchase data like Google

Facebook taps banks, but for chatbots not purchase data like Google

Facebook spokesperson Elisabeth Diana tells TechCrunch it’s not asking for credit card transaction data from banks and it’s not interested in building ...
Try These New Customer Service Social Media Strategies

Try These New Customer Service Social Media Strategies

If you want better customer service -- and who doesn't? Companies are responding to customers through social media channels like never before. Researc ...
This Is Why It’s Critical To Service Customers In The Channel Of Their Choice

This Is Why It’s Critical To Service Customers In The Channel Of Their Choice

It is always best to answer the question on the channel of the customer’s choice if possible. Two main reasons: 1) The customer likely knows you have ...
Google is acquiring GIF platform Tenor

Google is acquiring GIF platform Tenor

Tenor will continue to operate as a separate brand within Google, the company said in a blog post. Tenor has increasingly positioned itself as a searc ...
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