In the context of furniture delivery, “ROC” typically signifies “Received on Condition.” This notation indicates that the delivered furniture was accepted by the recipient despite some observed issues, such as minor scratches, dents, or packaging damage. For example, a delivery driver might note “ROC – small scratch on table leg” on the delivery receipt.
Acknowledging items in this manner provides a crucial record for both the delivery company and the customer. It allows for subsequent assessment of the damage and facilitates potential claims or resolutions. Historically, this process was often handled informally, but the implementation of systematic ROC protocols helps ensure transparency and accountability throughout the delivery process.